FAQ's

Can shop for wine help me find a wine ?

If you are looking for a specific wine but can’t find it anywhere, go to the Contact Us page and enter in the Subject box: WINE SEARCH, then in the MESSAGE enter the producer’s name, the wine’s name and the vintage, and we will search our sources to find it for you.

Never again will you need to ask yourself or your sommelier “where can I find it?” Now you can ask us and we’ll find it for you.

 

Can I choose my own mixed selection of wines?

Yes you can! Simply select our By the Bottle search and set it to Yes. This will present you all the wines we do by the bottle allowing you to choose your own selection and how many of each you want. Remember that the delivery fee will be the same for one bottle as it will be for 12, so to make the most of it you need to order in multiples of 12.

 

I don’t know much about international wines, how do I know which ones I’ll like?

It can often be very confusing to choose wine from Australia let alone the rest of the world. Our wholesalers personally choose every one of their wines by going to the country of origin and testing them first.

You can rest assured that our wholesalers only import the best, because until now their customers have been Australia’s top restaurants and boutique cellars and these people know their wines. Now you too have the opportunity of buying these wines directly from the source and in all confidence.

We try to make things as easy for you as possible by breaking down both the white and red wines into 3 different styles. This will insure you find the style of wine you are looking for and if you also know what grape variety you want, you will be able to add it for the most comprehensive search possible.

If you have any doubts, you can trust Australia’s leading Sommeliers Selections to discover and enjoy something new.

 

Can I have my order delivered to an address that is not my home address?

Yes you can! You can have it delivered to your office, a neighbour, family or friend, or to a PO Box. The person who receives the order will need to show proof of ID and be over the age of 18. No wine will be left unattended at anytime.

 

Will you be holding special events?

Yes we will! We will be working closely with our wholesalers and with them we will be putting on winemakers' dinners at some of Australia’s best restaurants. We will also have wine education courses and regular wine tastings where you will be able to discover the wines on sale first hand.

 

How long will it take for my order to arrive?

Orders will take between 3 and 10 working days to deliver, depending on where you live.

 

How much does it cost to join Shop For Wine?

It is absolutely free with no obligations and no recurring payments. You choose what you want to buy, when you want to buy it. You will benefit from all the exclusive offers made by Australia’s best wholesalers specialised in finding the world’s best cult and boutique wines.

 

Can I cancel my order?

Yes you can! So long as the order has not been dispatched. You can find the complete details in our terms and conditions page.

 

What returns policy do you have?

We stand by our products and have a money back guarantee on all unopened, damaged or corked wines. You can find the full details in our terms and conditions page.

 

What forms of payment do you accept?

We use the NAB Transact payment gateway and accept Master card and Visa. If you prefer to use EFT or a cheque this is also possible, but it takes longer. Call 02 8084 1092 or send us an email.

 

I don’t see the products I’ve chosen in my shopping cart?

There may be a problem with your browser and you simply need to click ‘refresh’ to update your screen. If you continue to have problems try log out, before log in again.

Your browser may not accept cookies due to its configuration.

 

Can I order from more than one wholesaler?

You can order from as many wholesalers as you want, but the deliveries may not arrive at the same time. Delivery costs are determined per carton and costs may vary depending on the distributor. Please go to the Distributors page to see their delivery costs per region.

 

Can I purchase wine as a gift and have it sent to them?

Yes you can! Simply add the person’s details in the shipping address for the wine to be delivered directly to them.

It is illegal to purchase alcohol for a minor and proof of ID will be needed upon release.